From the book: Chaos should not be the natural state at work. Anxiety isn’t a prerequisite for progress. Sitting in meetings all day isn’t required for success. These are all perversions of work – side effects of broken models and follow-the-lemming-off-the-cliff worst practices. Step aside and let the suckers jump. Calm is profitability. Calm is protecting people’s time and attention. Calm is reasonable expectations. Calm is about 40 hours of work a week. Calm is ample time off. Calm is smaller. Calm is a visible horizon. Calm is meetings as a last resort. Calm is contextual communication. Calm is asynchronous first, real-time second. Calm is more independence, less interdependence. Calm is about sustainable practices that can run for the long-term.